Last Updated: April 5, 2017
Information We Collect About You and How We Collect It
“Personal information” means any information by which you may be personally identified. This includes your name, postal address, email address, telephone number, IP address (when linked with other personal information), social security number, other “personally identifiable information” under applicable law, and any other identifier by which you may be contacted online or offline.
Personal Information collected through the Game
Additionally, in the event the Game crashes during play, we will ask you to provide us with information that may be personal information through an opt-in process. This information may include (1) running/loaded DLLs on your personal computer; (2) your username when using your personal computer; and (3) data gathered from a “small memory dump”.
Additionally, you may choose to reveal what would otherwise be personal information to other users in the Game through multiplayer chat or other public functions. In addition to being accessible to other users of the Game with whom you are interacting, we may also capture this information using recording functions that we use to monitor users’ activity in the game. We have no obligation with respect to information that you reveal using multiplayer chat or other public functions, and its use is not limited to the purposes described in the “How We Use Your Information” section below. You acknowledge that information you reveal through multiplayer chat or other public functions is public information, you have no expectation of privacy with respect to such information, and, when you reveal information through multiplayer chat or other public functions, you do so at your own risk.
Personal Information collected through the Website and direct communications with us
We also collect some personal information from you when you sign up for a “Membership” using a combination of the Game and the Website. The Membership signup process is initiated in the Game by interacting with a kiosk in the locker room space of the Game. You will then be prompted to provide us with your email address, your phone number, a password, a unique username and a display name through our Website.
Also, if you send us or one of our representatives an email or otherwise correspond with us directly, we will have access to any information that you provide to us in such correspondence. The Terms also govern our use of and ownership of information that you provide to us in direct communications.
Our Website and the Game may passively collect non-personal information. This includes browser information, gameplay activity, motion sensor information, motion tracker information, operating system information, unlinked IP address, device ID, type of virtual reality equipment used, specific virtual reality platform, cookie information, language preference, referring site, and the date and time of each visitor request. Our use of your non-personal information is limited to the purposes described in the “How We Use Your Information” section below.
How We Use Your Information
We always use your information to operate, maintain, and improve our Website and the Game. This may include using your information, including personal information, to present our Website and the Game to you; to provide you with information, products, or services that you request from us; to provide you with notices about your Membership; to notify you about changes to our Website, the Game, or any products or services we offer or provide through it; for purposes of age verification; and for any other purpose with your consent. For example, as discussed above, information you voluntarily provide us through the Game may be transmitted to us in connection with error reporting if your system crashes while playing the Game. Note: non-personal information collected through the Game may be linked with users’ personal information to investigate violations of the Terms and prevent additional violations.
If you sign up for a Membership, we may also use your information to contact you about our goods and services that may be of interest to you. If you do not want us to use your information in this way, please send an email to email@example.com to let us know that you would like us to deactivate your Membership.
We do not disclose any information that we collect about you or that you provide to us to third parties, and we only use it for the purposes listed above.
Children Under the Age of 13
Our Website and the Game are not intended for children under 13 years of age. No one under age 13 may submit any information to or on the Website or the Game. We do not knowingly collect personal information from children under 13. If you are under 13, do not submit any information about yourself to us. If you become aware that a child has provided us with personal information, please contact us at firstname.lastname@example.org, so we may remove the information.
We may change this policy by posting a new version on our Website and in the Game. The new version will become effective on the date it’s posted, which will be listed at the top of this document as the new Effective Date. Your continued use of the Website and/or the Game after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.