Contact Us

Want to talk Rec Room with us? Please hit us up:

Log Files

If you report a bug, we may ask you to send us a log file. Here’s how to do that…

Steam

  • In the Steam desktop client, go to your game LIBRARY
  • Right click on Rec Room
  • Choose Properties→LOCAL FILES
  • Click on BROWSE LOCAL FILES…
  • Windows explorer will open
  • Double click on the RecRoom_Release_Data folder
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  • There should be a file called output_log.txt
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  • Email it to us! If you’re not sure where to send it, send it to support@againstgrav.com.

Oculus

  • Navigate to Recroom's Oculus Install Directory (for example, C:\Program Files\Oculus\Software\Software\against-gravity-rec-room)
  • Go to the folder Recroom_Oculus_Data
  • There should be a file called output_log.txt
  • Email it to us! If you’re not sure where to send it, send it to support@againstgrav.com.

Beta Branches

Here’s how to enable a beta branch (we use these for testing sometimes):

Steam

  1. In the Steam desktop client, go to your game LIBRARY
  2. Right click on Rec Room
  3. Choose Properties→BETAS
  4. Enter the beta access code and click CHECK CODE
  5. Now choose the beta branch from the dropdown labeled “Select the beta you would like to opt into:”
  6. Steam will auto-update Rec Room
  7. The branch will be shown in [square brackets], like: “Rec Room [branch]”
  8. Run Rec Room as normal!